As noted in earlier postings about management modelling methods, a combination of approaches can produce added value. Enterprise Architecture is excellent for visually presenting business processes, applications and technical infrastructures. However, Viable Systems Modelling brings in the additional dimensions of Requisite Variety and Recursion.
The paper below summarises how VSM recognises the need for independently viable management sub-systems that provide local communications and control capacity that balances the variable complexity across the organisation. The manager needs to be able to effectively communicate with the managed and the managed need to be confident that the manager knows how things work in practice.
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