The third Smudie project steering group meeting will be held tomorrow (30th March 2012) and will consider the outcomes of the stakeholder interviews carried out in phase 2. The messages were summarised in the previous blog post and it is proposed that, based on the conclusions drawn, the project plan be modified to include a third phase of interviews to complete the picture.
The phase 1 interviews were designed to provide an overview of the student information management system at SMU and to identify the issues that needed to be addressed. The phase 2 interviews were with the stakeholders that had direct management input to the information management process and provided a rich picture of the way the system operated. The proposed third phase will now explore the input from the stakeholders who enter the primary data into the system: the academic staff and the students.
In addition to this final phase of stakeholder evaluation, there will also be a structured exploration of the QLS V4 application to map the way the software operates in practice to the messages received from the stakeholders. The purpose of this exercise is to ensure that (1) the messages regarding usability are accurate and (2) the recommendations for improvement are based on a whole system view and not on a partial picture of the functionality.
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